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Managing Director

Work Experience

1993 - date CRUISES & VOYAGES LTD
Managing Director

Specialist travel agency acknowledged as one of the UK’s leading “cruise only” agents.

Established one of the UK’s leading agencies
Implemented streamlined financial, operational and management control procedures and systems
Created innovative promotions to exceed targets with major cruise lines.
Built a database of national and international clients and successfully planned cruises for PLC employees.

1992 - 1993 JACOB’S BAKERY LTD
Cost Analyst

British arm of BSN, the world’s largest food group. UK T/O £280m, 2300 employees. Responsible to Production Services Manager for reducing costs companywide, particularly in areas of waste and machine utilisation.

Achievements:-

Introduced quality standards companywide; reduced waste ingredients, materials and labour costs; achieved £200k annualised savings.
Introduced timely and accurate management reporting system.

1990 - 1992 BROOKS INTERNATIONAL
Management Consultant

International Management Consultancy with offices concentrated in the United States and Europe. Turnover £50m, 400 employees. Responsible to UK Operations Director for achieving client savings within project programme and budget.

Assignments and achievements:-

Magazine wholesaler, distributor, retailer
- productivity and profitability improvements.
London Underground
- installed asset maintenance and safety management systems.
International engineering contractors
- performance, profitability and productivity improvements.
Thomson Regional Newspapers
- wall to wall profitability improvements. Installed management control systems.
Airport Management
- trade union productivity claim.
Co-op Retail Society
- management training and development.
London Polytechnic
- non-academic cost reduction exercise.
Nationwide kitchen manufacturer/retailer
- companywide Total Quality Management exercise.
North London Council
- improved school meals take-up from preparation and cooking analysis.
East London Council
- cost reduction wall to wall.
Consulting Engineers
- wall to wall cost cutting exercise. Management training and development.

Education

1989 - 1989 Rapid Results College (distance learning)
Institute of Quality Assurance. Subjects studied included quality control procedures and quality assurance management systems.

Institute of Administrative Management. Principle subjects studied included office administration, work study, organisation and methods, information technology.

1976 - 1978 St John’s College, Manchester
Institute of Travel and Tourism – Primary and Intermediate (part time)

1974 - 1974 Withington College, Manchester
Shorthand and Typing

1968 - 1974 Burnage High School, Manchester
6 ‘O’ Levels – Geography, History, French, Maths, English Language, English Literature

Skills

Skilfully and successfully implemented change in UK companies often achieving improved profitability, efficiency and productivity in streamlined departments.

I have written and had published articles on Total Quality Management and How Best To Achieve Competitive Advantage.

Computer skills include use of many software programmes such as:

Microsoft Word, Excel, Access, Works. Currently doing a City & Guilds flexi course to further improve my skills in computing, word processing, database and spreadsheets

Languages

none

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