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General and operational management

General and operational management

Work Experience

A highly motivated business manager with over 15 years of experience. Having a clear vision and focus on organisational behaviour, entrepreneurial and human capital development and translating strategy into operational excellence. Development of teams and individuals based on behaviour and dynamics within organisations and teams. Extensive managerial and business development experience in an international (Europe, Asia and Middle East) B2B organisation with multiple locations, virtual teams and offices.

Education

Owner, Consultancy BV, Den Haag 2013–present
High level of experience in business improvement, training on behavioural management, interim & change management, implementation of Lean Manufacturing or international project management. Working with modern and the latest techniques, Consultancy is able to assist you to a variety of projects and improvements.

Manager Europe Busch Semiconductor Vacuum Group, Woerden 2007–2014
Managing an international organisation in products, systems and solutions for the semiconductor industry.

Duties
• Managing the European organisation of 10M.€ turnover and 45 FTE divided over multiple European business offices and locations
• Managing the top5 key accounts in Europe, mainly chip manufacturers for automotive industry and solar panel manufacturers
• Business development at new and existing customers in Europe
• Initiating and managing all main Customer Driven Development Projects
• Budget planning and P&L reporting for all office in Europe to the Holding Board
• Approximately 25-40% abroad in Belgium, Germany, Austria, UK, Ireland Switzerland, France and Scandinavia

Achievements
• Defined and finalised New Product Development projects like Customer Monitoring
• Leading and managing a highly qualified team of service engineers
• Delivering and selling services in mainly W-Europe, Asia (China, Hong Kong,
Korea, Taiwan, Malaysia, Singapore) and Middle East(e.g. Dubai)
• Building and maintaining the international network, including closing Business
Target Agreements (BTA’s) in Europe, Middle East and Asia
• Development of custom designed service training for customers, designing and
implementing an international standard for competence management
Closed multiple new M.€ contracts resulted in an increase in turnover by 30%
System, new chemical protective resistance coating for vacuum pumps
• Restructured and optimised the organisation resulted in a stable and 15% reduced
cost structure
• Introduced Lean Manufacturing principles in production and repair facilities
• Introduced internal process monitoring system with early warning indicators leading
to better Financial Management Control and forecasting

Skills

eneral and operational management, business development, motivation & inspiration of employees, Lean manufacturing & Lean office, 5S, Six Sigma Black Belt

Languages

Dutch – mother tongue;
English – fluent;
German – fluent;
French - acceptable.

Other

Computer skills; excellent

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