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Interim Manager

Work Experience

Navigant Consulting – Managing Consultant; London 03/09 – present
Navigant is a global management consultancy providing advisory services to public and private clients
• Leading a carbon reduction and sustainability consultancy service offering to public and private sector clients; primary expertise relates to energy efficiency and value for money IT operation optimisation
• Lead local government scrutiny reviews and operational efficiency engagements designed to benchmark Information System departments’ operations, tactics and strategy against best practices including infrastructure, virtualisation, reliability, disaster recovery, service performance and security; engagements often lead to implementation management
• Lead IT technical advisor team responsible for advising across solution design, implementation and post service commencement of a £50m, 30 building local government IT and construction expansion programme
• Developed £25m IT solution financial model currently deployed by across several programmes
• Designed and implemented a sophisticated IT cost of ownership methodology and toolkit to support operational spend analysis and dash boarding across five local authority estates; derived investment plan recommendations which target general management and programme stakeholders audiences
• Championed new global service offering ideas by securing leadership of a cross-sector commissioning team to identify the specific value propositions and translate into action plans
• Identified a need for more a more complete view of practice fee generation; created and deployed a cross-sector target and fee generation performance analysis database application and reporting engine
• Own and manage multiple high risk, high exposure and cross functional projects as an IT strategy consultant and an interim IT Director for private and public clients

Beresford Junior Limited IT Consultancy – Managing Director; London 08/07 – 3/09

Previous contracts:

SWORD GROUP – SharePoint & ECM 10/08 – 2/09
Sword is an international technology company specializing in delivering IT services to regulated industries

• Lead collaboration and knowledge portal projects for insurance, legal, carbon reduction and energy clients in a fast paced team oriented development environment
• Managed user understanding work packages to identify organisational functional requirements and translate into technical specifications; managed solution development work packages
• Pioneered use of virtual meeting to rapidly engage client stakeholders and distil core requirements

NHS Primary Care & Mental Health Trust – SharePoint 09/08 – 3/09
PCT is a healthcare provider servicing the Camden and North London region
• Led development of a proof of concept document sharing, records management and intranet solution
• Advised PCT IT teams on the required development, testing and production SharePoint infrastructure architecture
• Conducted a series of user workshops and stakeholder engagements to inform portal requirements

IX Associates – IT Operations Director; United Kingdom 11/07 – 10/08
IX is a digital business, QA, Security, Program/Project Management and Transformation consultancy
• Programme management of a successful £150K complex Local Authority Transformation project utilizing 15 consultants in the US, UK and Spain
• Led the establishment of a global content and portal partnership
• Recognized as an entrepreneurial thought leader with extensive experience developing new service offerings and frameworks that create value for clients

Capita Children’s Services - SharePoint Consultant; Bedford, UK 08/07 – 11/07
Captia provides management information systems to children centric institutions
• Led scope documentation, opportunity assessments, strategic collaboration establishment
• Developed SharePoint product for learning content and school management information systems
• Led functional specification creation of a virtual learning product to for over 800 separate institutions

WOCP – IT Director and Interim CEO; London 07/04 – 11/07
WOCP is a bioPharma collaborative intelligent network ecosystem for deal making
• Successfully designed, managed and coordinated weekly e-marketing campaigns, supporting global launch and increasing customer database by 30% and membership by 15%
• Implemented sales pipeline and market analytics to target business development teams
• Recruited senior executives for WOCP Advisory Board in Japan, UK, USA, Italy and France

Education Sector – Director of ICT 01/01 – 08/07
Educator and Management roles at schools in Venezuela and UK
• Led strategic development of a “Virtual School”; phase 1 implementation resulting in 90% uptake and awarded E-Government Award Public Sector Finalist (2007)
• Established global new media content and platform partnerships; directed global pilot project involving partners and developers in the UK and US resulting nomination as a Microsoft Innovative Teacher Award Finalist (2005)
• Established a partnership with BrainJuicer, EU’s “Most Innovative” on line market research company to enhance the capturing of compelling narratives for managed IT services based on “student voice”

Procter & Gamble – Product Development; Cincinnati 06/93 – 01/01
Procter & Gamble is a global company that provides consumer products
• Commissioned, project managed, and implemented a database consumer comments analysis tool; database platform was deployed across the North American business unit
• Led an 8 person technical team to execute the first new market product performance benchmarking and competitor segmentation study for a $300m home dry cleaning product; directed a brand and product strategy firm to compile, communicate and champion the cross-functional team’s product vision to secure $6M project funding from General Management
• Established a partnership with a leading engineering university to prototype wireless “smart” dosing devices
• Worked in a multi-function Fabric & Homecare Global Business Unit team to establish a new unitised dosage product category targeted at the USA and European consumer markets
• Designed and implemented innovative expert panel focus groups and on-line consumer research studies in Europe, North and South America
• Managed a team to collect fabric softener product performance data leading to successfully implementing a $1m device design modifications using a new global packaging and plastics supply chain

Education

• Qualified Prince2 Project Management Practitioner
• MEd in International Education from Framingham State
• MBA from Xavier University
• B.S. in Chemistry and Economics from University of Illinois

Skills

ICT, Strategy and Planning, Operations, Project Managment

Languages

Spanish

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