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Senior Programme Manager

Senior Programme Manager

Work Experience

Project Management Consultant (2007-2008):
- Project plan development and conducting execution and progress reporting of a Balanced Score Card implementation for an international telecom operator.
- Developing and consucting several workshops, focused on international team development in project management.

Senior Manager Project Management Office (2004-2006):
- Accountable for leading a team of 3 professionals for development and implementation of tools and techniques to perform best in class Project Management, supporting 250+ Project Managers. Managing the visibility of the scope of projects within the region while providing transparency in project status and potential risks.

Senior Manager Business Integration (2000-2004):
- Managed 30+ global project teams to develop and implement the systems and procedures that support telecommunication project execution globally. Responsible for gathering and consolidating all global business requirements and determining the development scope of all order management, supply chain and project management supporting systems, applying SAP as core enterprise solution. As part of the deployment it also included responsibility for implementation of the integrated business process in each of the 30+ customer teams worldwide.

Order Management and Logistics Director, Egypt (1998-2000):
- Responsible for managing and enhancing the Order Management and Logistics organization, supporting the implementation of 250k Switching and 150k Fixed Wireless subscriber lines per year in Egypt and the Near East. Other projects are Optical Backbone, Internet Access and CDMA Networks. The organization covered Order Management, Freight Forwarding, Import, Warehousing, Distribution, and Repair activities for all projects. Additionally, new Order Management and Inventory Management information systems have been deployed (MFG/Pro, MS Access and Internet reporting tools). In March 2000 the size of the organization was 35 employees. During this period part of the activities has been outsourced (total budget approx. USD 1.5 million)

Business Process Manager, Netherlands (1997-1998):
- Leading a multinational team of 6 while re-engineering the Supply Chain process to support global trading between all legal entities of a major telecommunications company. After drafting the baseline for a successful operation, requirements have been developed to integrate the Purchasing-, Sales-, Logistics- and Program Management processes with the already existing financial structure in SAP. This resulted into SAP implementations in the USA, Germany, the Netherlands and the United Kingdom.

Logistics Manager, Saudi Arabia (1994-1997):
- Developed and implemented with a team of 10+ a full stream Purchasing-, Warehousing- and Distribution- process for the 6th Telephone Expansion Project in Saudi Arabia, applying MFG/Pro (supporting the deployment of 1.5 million Switching lines, 500k GSM lines and 10,000 km Fiber Optic Backbone). Integrated the above-mentioned process with the financial process through standardization and interfacing between MFG/Pro and Oracle Financials.
Successfully completed the implementation of an integrated demand planning and forecast process for Switching-, Power-, Optical Network- and Wireless systems in Saudi Arabia. Implemented a Purchasing-, Warehousing- and Distribution process supported by MFG/Pro and Oracle Financials in the United Arab Emirates.

Product Management Information Manager, Netherlands (1991-1994):
- Managing team of 4 and responsible for development and implementation of Sales Support systems for optical network products in Europe, Middle East and Asia/Pacific. Maintaining a global configuration- and order system for communication network products, directly feeding optical network equipment factories in the Netherlands, China and the USA.


Education

HTS Higher Electronics (B Eng)
AMBI Information Provisioning in the Organization
Certified Project Manager at the Stevens Institute
PMI Project Management Professional Certification (PMP)

Skills

ERP Proces Implementation
Stakeholder Analysis and Requirements Management
International Business Integration

Languages

German, English, Dutch (fluently verbally and in writing)
French, Arabic (basic skills)

Other

Member of PMI thinktank
Partner in organization for global team development.
Tools: Lucent PMI based Project Management Methodology, Alcatel Contract Implementation Methodology, PMBOK – Project Management Body of Knowledge of PMI, Earned Value Management, Portfolio Management, Maturity Management (OPM3), MS Project 2003/2007, MFG/Pro, Primavera, Cascade, Oracle Projects, Order Management, Purchasing, SAP PS, MM, SD, FI, Various Risk Management Tools, Wallchart Project Portfolio, Livelink Document Management, Experium, SharePoint

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